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Tech articles and Tech announcements

Greylisting: The Next Step in the Spam Control War

by admin • July 30, 2007

We have added grey listing feature to all our mail servers. Greylisting (sometimes spelled graylisting) is a method of defending electronic mail users against e-mail spam. A mail transfer agent which uses greylisting will “temporarily reject” any email from a sender it does not recognize. If the mail is legitimate, the originating server will try […]

Ticketing System Outage

by admin • June 21, 2007

We are experiencing problems with our help desk ticketing system. We will receive tickets you fill out but we will respond directly to your e-mail that you have on your profile. Please make sure to have as safe/whitelist address in you e-mail.  Thank you., Support Team

Conrol Panel upgrade – 06/08/07

by admin • June 5, 2007

Dear Valued Customers, We will be upgrading our control panel software to the latest version ( HC7) this Friday, 06/08/07 commencing at 11pm EST. There will be brief periods of outage for our control panel and related systems. The upgrade should be completed within 1 hour. Hosting Controller 7 has been vastly improved over the […]

Emergency Oracle server update tonight – 5/22/07

by admin • May 22, 2007

Dear Valued Customers, We will be upgrading performing an emergency update on our Oracle servers tonight 5/23/07 at 11:30pm. The estimated downtime will be 15 mins. We will be applying a critical BIOS fix to our Oracle servers. If you have any questions or concerns regarding the upgrade, please feel free to contact us at anytime. […]

Upgrading Mail servers to SmarterMail 4.2 Release

by admin • May 21, 2007

We will be upgrading our mail servers to the latest release SmarterMail 4.2 this Thursday, May 24th at 11p.m. EST. There will be around 5-10 minutes downtime.  The following new enhancements features are available in Smarter Mail 4.2 ADDED: An option is now available in user settings to turn off menu scrolling. ADDED: SSL is […]